Disposal

Removal of all packaging

The installation team will assemble and install all the items we are delivering into the rooms they need to go in removing and disposing of all packaging sustainably, leaving the property ready for use.


Note: Due to hygiene reasons, our installation team do not remove mattresses from the plastic packaging. This is to provide the user with the opportunity to test the mattress and ensure that it is suited to their comfort, as once the mattress packaging has been opened the mattress becomes non-returnable.

Removal of unwanted items of furniture

We offer a like-for-like removal and disposal service for unwanted furniture, with charges starting at £29.99 + VAT for 5 items or fewer. We offer a fully compliant waste transfer & disposal service with relevant documentation included within the service charge.


This service must be booked at the time of placing your order, specifying the items to be removed, to comply with waste transfer regulations.

 

Removal & disposal (up to 5 items  £29.99
  • In addition to Delivery & Installation of up to 5 items (excludes refrigeration).
  • Each item must be listed to comply with Waste Carrier Licence regulations
  • Items must be ready for removal at the time of delivery 
Removal & disposal (6 to 10 items  £39.99
  • In addition to Delivery & Installation of 6 to 10 items (excludes refrigeration).
  • Each item must be listed to comply with Waste Carrier Licence regulations
  • Items must be ready for removal at the time of the delivery
Removal & disposal (11 to 20 items  £59.99
  • In addition to Delivery & Installation of 11 to 20 items (excludes refrigeration).
  • Each item must be listed to comply with Waste Carrier Licence regulations
  • Items must be ready for removal at the time of the delivery
Removal & disposal (refrigeration) per item  £24.99
  • Per item charge.
  • Each item must be listed on the order to comply with Waste Carrier Licence regulations
Mattress removal and disposal per item  £14.99 
  • Must not be wet 
  • Must not be infested 

 

Why do you ask when a fridge or freezer was manufactured when requesting a removal? 

It is necessary to specify whether a fridge or freezer was manufactured before or after the year 2000 as this identifies whether it may have been manufactured using Chlorofluorocarbons (CFCs) which impacts how it has to be disposed of. 

Disposal terms

All items must be ready for disposal at the time of delivery.

  • Beds must be free from linen unless it has been clearly stated by the customer during the order process that is to be removed with the bed.
  • All property must be removed from the items (e.g. tops and drawers must be clear).
  • All items must be free from infestation or any other health and safety hazard. We will not accept liability for any property left inside an item.

    Items which are not ready for disposal as described at the time of delivery will not be removed. If David Phillips is asked to return to the property at a later date to remove items which were not ready for disposal on the original delivery date, this may incur a further charge in addition to the standard removal and disposal charge.

    Disposal